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Seller Testimonials

As an insurance agent in Hawaii for over 40 years I have had the opportunity to work with hundreds of real estate professionals.  When I decided to retire and sell my home in Kona, Gretchen Osgood is the only real estate professional I wanted for the job. Gretchen’s integrity, ethics, knowledge and passion for doing the most amazing job for her clients is why I chose her.

Gretchen worked with me to get the house ready for sale and walked me through all the little things we would do to make sure my house presented itself in the best possible light. The photography for the flyers was fantastic, her writer interviewed me to capture the most important attributes of my home.

My home sold the first day it was listed, for full price and I couldn’t be happier for the process and outcome.  Gretchen has the experience and ability to take the worry and stress out of selling my family home. Thank you Gretchen for helping me move on to the next chapter of my life. You are the best!

Steve Budar


We met Gretchen Osgood 5 years ago when she represented the Seller of the home we purchased in Kona Vistas, Big Island in 2012 and are now residing in full time.  Our realtor representing us as the Buyer was very competent, but when we saw and experienced how Gretchen Osgood worked with and represented her client we decided at that time if we had any future real estate transactions, we would want to work with Gretchen.

After 12 years of ownership of an Ali’i Lani condo on the Big Island of Hawaii, we decided to sell our property as we were no longer interested in maintaining a rental property.  Late last year we met with Gretchen to discuss the sale of our condo and we were not disappointed with the outcome.  Her advice and suggestions were spot on.  She has been in this business on the Big Island for many years and is very well connected and knows how to get things done.  She keeps you on track and is well informed and assisted every step along the way with appliance replacement, condo repairs and service people who were very responsive and dependable.  Her thorough attention to detail left no surprises at closing and she was always in contact and available to us when needed.

I wouldn’t hesitate to recommend Gretchen Osgood and look forward to working with her again in future transactions.

Sincerely,

Diane W. Kim and Christopher D. Kim


When we started looking at finding a Big Island realtor several years ago, we did what we always do- internet research and reading reviews. We found some glowing reviews of Gretchen, and decided to give her a call to view some properties. While we were not quite ready to purchase at that time, we knew we had found our realtor. Gretchen knew the ins-and-outs of all the properties and neighborhoods and we went back to the mainland knowing who we would be calling. Six months later, on our next trip to the Big Island, Gretchen showed us a condo that was perfect as an investment. Within three weeks, we closed on the property, decorated and furnished it, and, of course, there was no question who would be our property manager. Within days, Gretchen had a highly qualified tenant signed up and moved in!

Fast forward- last fall we made the decision to become full-time Big Island residents. Because the condo we owned did not allow dogs, we had to find a location that fit our needs as well as allowed us to bring our pups to the Island.  And we needed to sell our existing condo for the right price. And we needed to do a simultaneous closing on the sale and purchase. And we needed to do it quickly.  And within our budget. That’s a lot of “Ands”!  Long story short, Gretchen and her staff made it all happen with no detail overlooked.

Please do yourself a favor. If you want to purchase, sell, or have someone manage your property, give Hawaiian Isle Real Estate a call. Listen to what Gretchen says and take her advice. Do what she suggests that you do. She is a real pro. And, afterwards, you will probably find yourself writing one of these glowing testimonials for Gretchen!

Mahalo!

Rick and Peggy Benson


 

Gretchen Osgood is Realtor that represents buyer and sellers. She works for her clients everyday. Many realtors list property and wait for a sale, and in the intervening time send you a weekly email on how many views looked at your listing. Gretchen works at creating opportunities for her clients, sellers and buyers (even when the surf is up). If you want a Realtor that works like your Realtor on the mainland, she is it. You want a Realtor “Hawaiian-style” there are plenty available.

If you are just looking sign up for her quarterly report.

Brooks and Sharon Walls

Thank you Gretchen for giving us very accurate advice on the market and on pricing. Your insights got us an offer within 2-3 days of listing, and to the close of a complicated deal, while other comparable units remain unsold. We are so glad you were our realtor and for staying the course.

Matt and Joan Platz


 

When it comes time to sell your property there is no one with more expertise then Gretchen. We followed her advice about property improvements, pricing and inspection and our condo sold very fast. And that was in a crowded market! This is our first experience with her on the selling end of real estate and from start to finish it was smooth sailing!!

Tom and Heather Bandt


I am very pleased to write this outstanding testimonial for Gretchen Osgood, who recently completed the sale of a very complicated condo property in Kona. The condo needed to be completely rehabbed to get it ready for a sale. Since we live out of state, we hired Gretchen as the project manager for this extensive renovation. I thought one of the best things she did for us at the beginning of this, was to have her professional inspector come in and identify everything that needed to be done, which we did. Gretchen was in contact with us daily throughout the rehab process. The completed renovations were exceptional and immediately added value to the condo. Gretchen did an excellent job of marketing the property and got the property under contract at the highest price possible for us! Gretchen’s tenacity and knowledge of Hawaii’s escrow and land court system saved the day and we had a successful closing. Gretchen has my highest recommendation. She is a very hard worker, very professional, thoroughly knows the Kona residential market, great marketer, tough negotiator and is always with you step by step to the finish line. Plus, she is just a hoot to work with!

Beth DuPont


Gretchen put my condo on the MLS at one of the highest list prices in the complex in recent years.  Six days later we had a full price cash offer and closed on 22 days after that.   I couldn’t be happier with the process and my results… thank you Gretchen!
 

Bruce Knechtges


Gretchen and I had worked together professionally for many years so I knew immediately when I needed to sell my home that she was the best for the job. From the start, Gretchen eased my stress by providing a thorough market analysis that helped us develop a strategy and set clear expectations. When my situation suddenly changed and I needed to sell the house quickly, Gretchen altered the strategy and delivered results. The escrow process on this transaction is when Gretchen’s expertise really paid off! I compared it to a mine field that Gretchen led me through with a calm and steady hand. Were it not for her, I would have stayed awake at night and the deal most likely would not have gone through. Gretchen proved without a doubt that she is the best!

Tracey Fosso


 

Let me tell you how wonderful our experience selling our house with Gretchen Osgood as our Real Estate Agent was. She was very professional and well prepared for the presentation of our property to the public. All behind the scenes activities were taken care of very swiftly and with such care. Although our house was empty, her crew and inventory of staging items made the house warm and inviting to all who entered.

The best part of all was we had an almost full cash offer within a few days of going on the market. She negotiated the counter offer expertly. The transaction from going on the market to recording the new owners took less than 40 days. All I can say is “Thank you very much for the exceptional job and swift closing.”

Andrew & Leslie Woods


 

Mahalo to you, Gretchen. We are in the house of our dreams! (Well – beyond my wildest dreams at least!). Thanks for pointing us in the right direction. I really appreciated your style- introducing us to a big variety of properties, pointing out the pros and cons of each property and letting us make the final decision without any preferences indicated on your part. Mahalo, too, for the quick, easy and trouble-free sale of our condo. We recommend you highly!

With warm aloha,
Stone Wolfsong


 

We have worked with Gretchen Osgood for many years. At one time we owned three condominiums in Kailua-Kona. We happened to be on Gretchen’s mailing list, and after receiving a number of her comprehensive newsletters, we asked to meet with her for an overview of the real estate market at the time. She was gracious with her time and shared her expertise. A couple of years later we came to her to sell the first of the three. It sold during the economic downturn before it was on the open market. A couple years later she quickly sold the second, and she has just successfully sold the third. In each case the transactions were quick, clean and problem free. We will miss doing further business with her. If you need a Real Estate Agent, choose Gretchen!

Drucilla & Geoffrey Casburn


We made a couple of trips out to Kona to help prepare the house for sale, and what we found is that you were a fount of knowledge–about the local housing market, about prices, about ocean views, about trends, about who might be attracted to a rather unusual house with its Shoji doors, and about what needed to be done to give the house its best advantage and curb appeal.  We listened to you and are glad we did.

So, when the house went on the market, you pulled out all the stops–you hired a professional copywriter to captivate potential buyers with verbal imagery that was enticing and intriguing, and you hired a professional photographer to take images of the house that were inviting and alluring, and you developed a strategic marketing plan including a “roll out” and special attention via a weekly caravan of realtors who are checking new properties for potential clients.

We received several offers, and you helped guide us through deciding what was important and what was drivel   Indeed, there were frustrating moments as buyers would make a proposal and then do gyrations that would turn their initial offers on their heads.  But you helped keep the eye on the ball and we were reassured that there was a buyer or buyers out there who would see our house and recognize its rather unique attributes.  And, that is what has happened.

So, today we do the final recording of the deed transferring ownership of our Kona house to its new owners.  You have been always available, always steadfast, and always reliable, and always right on the money.

Ronald Martinson
 

 

Well, there is not a whole lot to say about our home selling experience with Gretchen other than to use the word “Great”.  When we signed on with Gretchen we expected an experience that would be held to a higher standard and that is exactly what we received.  All went very smooth and trouble free from signing of the contract to the closing of escrow; We were very please with our experience with Gretchen, would use her again in the future should the need arise and would recommend her to anyone else looking for a very favorable, trouble free real estate  transaction.

Jim & Connie


 

Thank you for your follow-up and for handling our home sale as professionally as you did.  All the best to you in your future endeavors.

Regards,

Dennis Cintas


 

Thank you, Gretchen for getting the condo sold for a reasonable price. We are relieved to have it gone!

Brooke and Reid


 

We wanted to thank Gretchen for selling our home so quickly. We needed someone who understood our situation, she took care of everything for us, and we are so grateful for everything she did!

Jim& Wende


 

My wife and I are so thrilled with our recent house sale. We got a full price offer on the first day and closed the following month! This happened because Gretchen guided us through the process of what it takes to prepare for the sale. So much of the upfront work like, cleaning, painting where needed, making sure everything presents well helped us to secure and make the sale. All the hard work paid off! I highly recommend Gretchen and Hawaiian Isle Reality.

Alister Randell


We wanted to thank you for all the support you gave us during the short sale transaction of our condo at Kona Bali Kai.

It was a much more difficult procedure than we realized.  Your professionalism and commitment went above and beyond our expectations.

When we received our foreclosure letters from the bank we panicked not knowing what was next. You kept us calm and always reassured us that the transaction was moving in the right direction.

You came highly recommended for short sale for a reason…. we trusted you 100% of the way!

Thanks Gretchen for a job well done!

J & J


 

Gretchen was outstanding in negotiations with multiple buyers and put together a great marketing package. I wouldn’t hesitate to recommend her knowing that she’ll approach each real estate transaction with professionalism while keeping her client’s best interests in mind.

Che & Tiffany


We want to thank you so much for handling the sale of our condo. Everything went unbelievably smooth thanks to your expertise.

Mahalo, Mahalo, Mahalo,

Colleen & Gary Caylor


Mary and I would like to thank you for the excellent work you did selling our Kona Sea Ridge condominium. Your responsibilities were extensive and included not only selling but it also included remodeling and staging the condo. We were able to stay in California while you did all the leg work and coordinated the multiple contractors. You picked out the appliances, the carpeting, the ceiling fans and everything else we had to redo and then called the installers to set up installation. You were probably there to open the front door for them.

We also appreciated your keeping us up-to-date on the status of the sale and also trying to address any concerns we may have had. When issues did come up, you took full responsibility for quickly resolving them.

In the end you were able to get the sale quickly. The final selling price was more than we had hoped for. This was probably the most stress free real estate transaction that we have ever had.

Thank you Gretchen for your hard work and professionalism. It was a pleasure working with you.

Ray and Mary Basso


We have known Gretchen Lambeth for many years and have long admired her wisdom, integrity and professionalism. So when the time came for us to sell our Kona home, she was the obvious choice to be our Realtor.

Our home sale proved to be much more complicated than we expected, including legal issues, home repairs and problems with buyer financing, lost paperwork and escrow delays. She handled each issue quickly and directly, advising us on just what to do. We particularly appreciated the way she communicated with us continually so we always felt like she understood our concerns and was giving us all the information we needed.

Gretchen has been honored by her peers as West Hawaii Realtor of the Year, and there’s a good reason for that. They recognize that she’s the best – not just in the volume of sales, but in the way she treats her clients, employees, contractors and others she works with. We highly recommend her to anyone wanting to buy or sell a home in West Hawaii. Her knowledge of the market is second to none. Whether you need to buy or sell a starter home or a magnificent mansion she will make it happen for you.

Scott and Sandi Tompkins


Although I’m glad you got our home sold, I sure miss the interaction with you. I have been trying to write the perfect mahalo but it kept going too long because you do so many things so well. We now compare all listing photos, property descriptions, open house presentations, and even television shows to you. We’ll say, this house would have sold if Gretchen had the listing. Or, Gretchen would have called us back by now. Or simply, how would Gretchen do this? What I’m saying is, to us, knowing most of the Kona realtors extremely well, and now in a new market on the mainland, Gretchen Lambeth is the GOLD STANDARD!

Thanks so much

Laurel and Kirk


I had been reading Gretchen’s newsletters for a few years because they were professional and informative. So, when I decided to sell my condo, I knew exactly who to contact. It worked out great. In fact, Gretchen exceeded my expectations. My life had been so busy and stressful, but Gretchen took care of every detail of preparing and selling my condo.  I had an offer on the very first day it was listed, and escrow closed in less than 20 days.  If you are looking for someone who can get the job done and is a pleasure to work with, I definitely recommend Gretchen.

Karen Tanaka


It was a pleasure to work with Gretchen and her team on the recent sale of our home. Gretchen is confident in her marketing plans and definitely knows how to get results. Within five days of the MLS listing we had multiple offers and a signed contract. Follow Gretchen’s expert advice and accept her guidance, you won’t be sorry.

Karin & Scott: Cannon Beach, OR


We thought maybe it was the right to time to take the equity in our Alii Drive condo and move up to a house.. and it was! We listed with Gretchen and it sold the first day! With tailored daily MLS listing feeds from Gretchen we began our search for our replacement property before we put the condo on the market and found just the right house a week after it went into escrow. We bought the new place at less per square foot than we sold the condo for… who would have thought that was possible? And the interest rates are so low our monthly payments are minimal… we are thrilled and love our new place!

Greg and Dixie Jagow


Selling a condo in this market was difficult but Gretchen made it the best it could be. Her knowledge of the market, her staging, and her willingness to “get it ready” in my absence (while I was thousands of miles away) was great. Her use of electronic technology enabled me to quickly sign and transmit documents from Connecticut (even over the Thanksgiving holiday). With her fabulous photos, my unit was only listed 48 hours before I had an all cash offer. If you are planning to list your property, do what she says – it’s worth it!

Heather Beljean


My husband and I became fans of Gretchen before we ever thought of selling our home. We followed her newsletters and kept current with the market for several years. Her savvy business sense and exceptional knowledge of the Island and housing market is truly impressive. When I found myself needing to sell our wonderful home after the death of my husband, Gretchen was my go-to agent. She streamlined the whole process and secured a winning closing price… in spite of the fallen market. Gretchen is your woman, no matter if you’re selling OR buying!

Kennette


Thanks for all of your help. Efficiency and attention to detail are so often absent, it is a joy to work with you, my dear.

Edy Campbell


Aloha Kona Property Owners:

We would like to share with you our recent experience in selling our Kona home.

We interviewed several local brokers and selected Gretchen Lambeth.

She was the only one who exhibited that combination of personality and professionalism that we wanted. Gretchen’s knowledge of the local market is comprehensive and in combination with her technological skills she is able to present market data in formats that are thorough and easy to understand.

She has developed effective working relationships with all of the local professionals who support the real estate business. And she was very willing to tell us who she thought was the best plumber, electrician, appraiser, attorney, surveyor, etc. and she will arrange for them to contact you.

She also provided free staging of our home. It took her over 8 hours of packing and toting materials into our home but, when she was finished our home was truly “market ready”.

We just could not have been more pleased with all aspects of her performance from listing presentation to closing!

Karon & John Wesolowski


My husband, Geoff & I , Hilo-Town folks, were affected by the downturn in the economy just like everybody else. We had purchased a Kailua-Kona property, we had decided that when the market was right we would sell a condo unit we had purchased. I had been receiving Gretchen’s Newsletter that she mailed Island Wide for a couple of years. I was impressed by her marketing savvy and contacted her. She graciously invited me to meet with her to talk about the state of the market. That was more than two years ago.

She had printed out the area real estate statistics and during our almost two hour consultation helped us to the conclusion that spring of 2009 was not the time to sell. We stayed in touch and we met once more to go over the statistics, and again she helped us to see that spring of 2010 was not the time to sell. We appreciated that she wouldn’t tell us what we wanted to hear unless she truly believed that it was so. By the late summer of 2010 a glimmer of hope, she felt there would be a chance, maybe even a good chance that we could sell.

Now even with close to 300 condominiums on the market at that time, we did not hesitate to trust her opinion and abilities and decided to sell. She swung into action, the unit was readied, cleaned, necessary repairs attended to quickly and appraised fairly with her at the unit to promote all of its special features. Then we received a call – and it was Gretchen asking if we could have a real estate caravan come through right then even though the unit wasn’t quite all staged. She encouraged the exposure, as the next caravan in the complex would be weeks away. We said “absolutely” and buyers came in with an agent on caravan and she negotiated the sale. We couldn’t have expected anything better than that! Thank you Gretchen!!

In summary:

1. She told it “like it was” and graciously gave informed advice even though it forestalled an immediate attempt at a sale for her early on.

2. She was happy to update us on the market whenever we asked.

3. When the time was right she was professional, enthusiastic & timely .

4. Aggressive without being pushy.

5. Informed of caravan activity, which was a deal maker for us.

6. The actual sale process was a dream. Hourly or daily monitoring and up-dates as necessary. Any sales-related issues were addressed and resolved immediately.

Would we do business with Gretchen again? The answer is that we will be doing business with her again. Hopefully very soon.

D & G Casburn, Hilo

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